Kind Care Kennels, Cattery & GroomingKind Care Kennels, Cattery & Grooming
KENNELS PROTOCOL: ARRIVAL
Book your pet in either online using this website, or by phone. An appointment for arrival MUST be made so please mention a time to suit. This is so we can be ready to wipe your pet(s) down in the grooming room upon arrival.
Given current circumstances, we will still accept your pet(s) if vaccinations are not totally up to date
We are unable to accept any belongings other than food / treats at present. We will provide all bedding and toys. We may stock your pet(s) normal food - please enquire. You are welcome to bring in your own food. If you feel it is essential for your pet(s) to have their own bed etc. then you can bring it at least three days in advance.
Notify reception that you have arrived.
Upon arrival we will sort out the boarding contract and any concerns you may have about your pet(s) stay. Please have any contact numbers or vets details ready.
We will then get you to put your pet(s) between the double entrance gates and remove its lead or harness to take home. The only time we will retain a harness is if the pet is "flat-faced" and requires one to help breathing whilst walking or there is a medical reason for wearing a harness.
You can leave once we have control of your pet(s) from the double entrance gates.
KENNELS PROTOCOL: DEPARTURE
Payment must either be by means of the correct cash (no change will be given), card (either at the kennels or over the phone) or bank transfer.
We will bring your pet(s) down to the double gates for you to collect.